Healthcare Performance Improvement Program at USC
The Master of Science in Health Systems Management Engineering prepares students for careers in the healthcare industry. Hospitals and the healthcare system are in desperate need of redesign from a cost, quality and productivity standpoint. Employers are seeking the skills offered in this degree.
Courses are from the Daniel J. Epstein Department of Industrial and Systems Engineering, the Keck School of Medicine of USC and the USC Sol Price School of Public Policy. This degree is for students with a background in sciences, engineering, or applied social science. They will graduate with the skills to be agents of change and provide training for a more efficient future of healthcare systems management. The degree leads to increasing technical or management responsibilities in health care organizations, particularly hospitals, and consulting.
Hospitals are seeking people who can improve their operations. By making a meaningful difference. In this critical time, you can help create a better healthcare system. High costs and poor quality have the public’s attention. Employers want people to lead changes and teach others the current tools.
Graduates can expect a successful career in this world’s largest industry. Our unique degree program combines instructors from USC's leading engineering, policy, and medical schools with a chance for hands on experiences with the best possible teachers.
Some examples of the types of careers graduates pursue include:
- VP of Operations
- Performance Improvement Consultant
- Director of Quality
- Start up owner of healthcare service company
- Manager of County Mental Health Program
Auroop Roy, MS HSME
Vice President, Cope Health Solutions
"The HSME Degree from USC has been the single greatest catalyst to my career in healthcare. The dual focus of engineering and health administration has given me a unique perspective and complement of tools necessary to support the transformation of the healthcare delivery system towards one that is grounded in the triple aim."
Youngjae Kim, MS HSME
Director, Performance Improvement, Center of Excellence, Providence St. Joseph Health
"At USC, I learned how to optimize complex processes, systems and organizations in health care to best serve others in need. This program solidified my interest in working at the intersection of healthcare and industrial engineering, and has provided continuous opportunities to collaborate with world class faculty. USC equipped me with skill sets to be recognized by top organizations, and flourish as a leader in healthcare administration."
Topics that the program will cover include:
- Historical development of the American health care system; determinants of health care utilization; role of health care providers; health policy; public health services; and health care finance.
- Quality assessment at different levels of the health care system including health plans, physicians, hospital and integrated system performance.
- Electronic medical records, use of health statistics; health indicators; confidentiality, security, privacy.
- Improvement methods such as Lean and Six Sigma, use of analytic and technology to improve operations.
- A capstone course in which students work with a hospital on a project to improve operations.
Some of our Instructors
Sue Kim, Assistant Professor of Clinical Preventive Medicine
Researcher in topics such as assessing the role of health insurance coverage on patterns of health care utilization among childhood cancer survivors.
Shinyi Wu, Associate Professor of Social Work and Industrial and Systems Engineering
Researcher in technology to provide care for chronic disease and for aging populations.
David Belson, Program Director, Lecturer in Industrial and Systems Engineering
Experienced in healthcare performance improvement. Trainer for the State of California and the California Hospital Association as well as projects at the VA and over 50 hospitals.
Geza Bottlik, Associate Professor of Industrial and Systems Engineering Practice
Extensive experience in higher education teaching and research. Expert in Statistical Process Control. Experience in strategic planning, project management, planning and implementation of cost reduction initiatives.
Message from the Program Director
The USC Master of Science in Health Systems Management Engineering uniquely blends management, clinical and engineering disciplines into a single degree. We asked hospital executives who they want to hire - which is the rigor we have in our long established schools at USC.
We have many decades of online teaching and a vast number of alumni in the healthcare industry. I’ve worked for over 20 years solely with hospitals of 5 beds and 500 beds, with private and government hospitals, in research and in healthcare business development. It seemed to me that we must combine healthcare systems knowledge, improvement tools and hands-on industry experiences to produce the best qualified graduates. This degree does just that.
- David Belson, Program Director
Sample Study Plan
ISE 508 Health Care Operations Improvement
PM 508 Health Service Delivery in the U.S.
PM 504 Quality in Health Care
ISE 515 Engineering Project Management
PPD 511 Health Information Systems
ISE 500 Statistics for Engineering Managers
ISE 505: Modeling for Health Policy and Medical Decision Making
PPD 515: Strategic Management of Health Organizations
PPD 510b: Financial Management of Health Services
ISE 509 Practicum in Health Care Systems